Refund Policy
Cancellation and Refund Policy for Neek Pickles
At Neek Pickles, customer satisfaction is our top priority. We strive to deliver high-quality, handcrafted pickles to your doorstep. Please carefully review our cancellation and refund policy below:
Order Cancellation
- Before Dispatch: If you wish to cancel your order, please contact us within 24 hours of placing the order or before the order is dispatched, whichever is earlier. Cancellations can be requested via email at neekfoods@gmail.com or by contacting our customer support team.
- After Dispatch: Unfortunately, orders that have already been dispatched cannot be canceled.
Refund Policy
- Eligible Refunds: Refunds are applicable only under the following conditions:
- The product received is damaged or defective.
- The product delivered does not match the order placed.
- Refund Process: If you are eligible for a refund, please email us within 48 hours of receiving the product, along with supporting images and proof of the issue.
- Refunds will be processed within 7-10 business days after the claim is verified and approved.
Return and Replacement
- Due to the perishable nature of our products, we do not accept returns. However, in cases of damage or incorrect items received, we will provide a replacement or refund after reviewing the case.
- Please ensure the product is unopened and unused when raising a claim.
Contact Us
For any queries or concerns regarding cancellations, refunds, or replacements, please reach out to us at:
- Email: neekfoods@gmail.com
- Phone: +91-9650485135
We are committed to resolving your issues promptly and ensuring a smooth experience with Neek Pickles.
Note: Neek Pickles reserves the right to modify or update this policy at any time without prior notice. Please review this policy periodically for any changes.
